Contact the export desk
Tell us what you are buying, where it is going and what certifications the destination market requires. You will hear back from an export engineer — not an auto-responder — within two business days.
Request a quote or sample
Fields marked with * are required. The more detail you give on volumes and destination, the more precise our pricing will be.
Direct contact
- Export desk
- sales@apex-export.com
- Telephone
- +86 512 6800 2180
- WhatsApp / WeChat
- +86 138 0000 0000
- Office hours
- Mon – Sat, 08:30 – 20:00 (GMT+8)
Our export team covers GMT−8 to GMT−5 working hours, so enquiries from the Americas are answered the same business day.
Head office & plants
- Head office
- No. 88 Zhihui Road, Suzhou Industrial Park, Jiangsu 215123, China
- Module plant
- Suzhou, Jiangsu
- Inverter & storage plant
- Hefei, Anhui
- UAV plant
- Shenzhen, Guangdong
Regional representatives
- Europe
- rotterdam@apex-export.com
- Americas
- houston@apex-export.com
- Middle East & Africa
- dubai@apex-export.com
- Asia-Pacific
- apac@apex-export.com
Become an authorised distributor
We appoint a limited number of distributors per market and support them properly rather than oversupplying the territory. If your region is open, we will tell you on first contact.
Territory exclusivity for agreed product lines, project registration protection, tiered pricing and 30-day credit terms after a qualifying period.
Product training, sizing tools, BIM/CAD files, tender documentation support and a direct line to the engineering team for project-specific questions.
Co-branded datasheets, exhibition support and a stock of demonstration hardware for showrooms and trade events.
How sample orders work
For modules, inverters and storage we can ship evaluation units against a refundable sample charge, credited against your first volume order.
- Modules — 1 – 4 units, 5 – 7 working days, charged at unit price plus freight and credited against a volume order.
- Inverters & storage — 1 evaluation unit, 10 – 15 working days, with commissioning support by video call.
- Drones — demonstration flight at your site or a comparable asset, subject to local flight regulations.
- Documentation — datasheets, test reports and certificates are free and unlimited.
Common questions
What is your minimum order quantity?
Documentation and samples have no minimum. For volume orders we ship from one 20-foot container upward, which is typically around 600 modules or a mixed load combining all four product lines. Mixed loading is encouraged — it is usually the cheapest way to trial a new supplier.
What payment terms do you offer?
Standard terms are 30 % deposit by T/T with the balance against a copy of the bill of lading. We also accept irrevocable L/C at sight. After three completed orders, registered distributors can apply for 30-day open account terms.
How long is production and delivery?
Standard production lead time is 15 – 25 days from deposit, depending on the product mix and season. Samples ship in 5 – 7 working days. Sea freight to European and North American ports typically takes 28 – 40 days; we provide the vessel booking and tracking reference.
Can you meet the certifications my market requires?
We hold IEC, UL, CE, UKCA, TÜV, MCS, JET and CEC certifications across the product range. For markets requiring local approval — INMETRO, RETIE, SASO, SONCAP and similar — we can arrange testing for volume programmes. Send us the requirement list and we will return a compliance matrix with each item marked as covered, arrangeable or not available.
Are you a factory or a trading company?
We are the manufacturer. Modules, inverters, storage packs and inspection drones are produced at our own plants in Jiangsu, Anhui and Guangdong. Our export team sells direct, with no intermediary between your purchase order and the production line.
Can we inspect production before shipment?
Yes, and we encourage it. You or your nominated third-party inspector are welcome at any stage of production. We also retain sealed samples from each batch for 24 months, which settles most quality disputes without argument.
Do you offer OEM or custom branding?
Yes, for volume programmes. Nameplate labelling, packaging, user manuals and firmware splash screens can all carry your brand. Minimum quantities depend on the product line — typically one 40-foot container for OEM modules.
How are warranty claims handled?
Send the claim with serial numbers, photographs and measured data to the claims desk. We acknowledge within 2 working days and complete the technical assessment within 10 working days. Replacement stock is dispatched from the nearest regional warehouse to avoid a round trip to China.
Book a call with an export engineer
For technical or tender work, a 30-minute call usually beats three email exchanges. Send us two suggested times and we will confirm one.